🔒 Privacy Policy – CareFirst Wellness Labs
CareFirst Wellness Labs (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our mobile phlebotomy and wellness services.
📋 Information We Collect
We may collect the following types of information:
- Name, phone number, email address
- Appointment and service details
- Billing and payment information
- Health-related information necessary to perform services
- Website usage data (such as pages visited or forms submitted)
We only collect information that is necessary to provide safe, professional, and efficient services.
🩺 How We Use Your Information
Your information may be used to:
- Schedule and manage appointments
- Provide mobile phlebotomy and wellness services
- Communicate with you about services or updates
- Process payments
- Improve our services and website
- Comply with legal and regulatory requirements
We do not sell, trade, or rent your personal information.
🔐 Protection of Health Information (HIPAA)
CareFirst Wellness Labs follows HIPAA privacy standards when handling protected health information (PHI). Your health data is kept confidential and is only shared with authorized providers, laboratories, or parties involved in your care or billing, unless required by law.
🤝 Sharing Your Information
We may share information only, when necessary, with:
- Client-designated or provider-preferred laboratories
- Healthcare providers involved in your care
- Billing and payment processors
- Legal authorities if required by law
All partners are expected to protect your information.
🌐 Website & Cookies
Our website may use basic tracking technologies to improve user experience. These do not collect sensitive health information and are used only for site functionality and performance.
💳 Payment Security
When payments are processed, secure third-party payment platforms are used. CareFirst Wellness Labs does not store full credit card information on its servers.
🧾 Your Rights
You have the right to:
- Request access to your information
- Ask for corrections
- Limit certain uses of your data
- Request deletion when legally allowed
To exercise these rights, contact us directly.
📞 Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
CareFirst Wellness Labs
📧 Email: info@carefirstwellnesslabs.com
📞 Phone: (216)-245-7736
🔄 Updates to This Policy
CareFirst Wellness Labs may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.
Effective Date: 1/29/2026]